Close

Find Your Local Expert


Please enter your zip code in the box above.

We provide the U.S. with the best pet fence on the market. Pet Stop systems use the most advanced technology available, and include our unmatched service you won't find anywhere else. We're pet lovers too, and will make sure you and your best friend are taken care of start to finish.

Warranty

LIMITED WARRANTY: PERIMETER TECHNOLOGIES, INC. (Manufacturer of the Pet Stop brand of products) hereby warrants that it will repair or replace, at its discretion the equipment listed below that prove defective by reason of workmanship or materials for the period listed. Warranty is subject to the terms and conditions listed below and commence from the date purchased by the end user. Warranty is limited to the repair or replacement of the part only and does not include associated labor or processing costs. Accordingly, authorized Dealers may charge fees in connection with servicing warranty and such fees may include processing fees that Manufacturer may require authorized Dealers to pass on.

Where warranty is stated as UltraCare, the equipment listed is covered for the life of the product subject to the terms and conditions set forth below. Replacements under UltraCare for defects not covered under this Limited Warranty are subject to a fixed fee that is listed below.

Prior to 2015, Manufacturer warrants that it will replace without charge on a one time occurrence any damage as a result of a dog chewing the receiver after which such replacements are subject to a “replacement fee”, which is listed below. Warranty does not include local service charges that may be imposed by independent dealers rendering service.

Receivers Model Number(s) Warranty
EcoLite Rechargeable Receiver 1300059 Lifetime (2)
EcoLite Plus Rechargeable Receiver 1300065 UltraCare (2)
UltraTuff Receiver 1300054 UltraCare (2)
UltraMax Receiver w/ 3-year 1300061 3 Year (3)
UltraMax Receiver w/ Lifetime 1300005, 1300031 Lifetime (1) (2)
UltraMax Receiver 1300056 UltraCare (2)
UltraElite Receiver 1300070 2 Years (2)
UltraElite Receiver w/ 3-year 1300048 3 Year (3)
UltraElite Receiver w/ Lifetime 1300004, 1300023, 1300038, 1300060 Lifetime (2)
UltraElite Receiver w/ UltraCare 1300076 UltraCare (2)
PCC-200 Receiver 1300071 1 Year (5)
Elite Receiver Four Digit Number Lifetime (2) (6)
Elite SW Receiver 1300057 2 Year (3)
Transmitters
OT 300 Transmitter 1300066 Lifetime (1)
OT 300 Transmitter w/ EcoLite System 1300066 UltraCare (1)
OT 150 Transmitter 1300067 2 Years (1)
OT 150 Transmitter w/ UltraCare 1300075 UltraCare (1)
OT 100 Transmitter 1300042 2 Year (1)
OT 200 Transmitter 1300043 Lifetime (1)
PCC 200 Transmitter 1300068 1 Year (1) (5)
Outdoor Transmitter 1300024 Lifetime (1) (6)
Accessories & Specialty Products
Charging Cradle 1300064 1 Year
Diagnostic Charging Cradle 1300063 1 Year
White Light Activator 1000135 90 days
PowerWizard 1000003 1 Year
RoomWizard (Powered & Battery Operated) 1300069, 1300003 2 Year (4)
Universal Remote Control 1000103, 1000104, 1000110 1 Year
Fees
Replacement Fee $75.00
UltraCare Replacement $100.00

(1) Includes damage from electrical surge. (2) Includes one-time dog chew damage replacement. (3) Excludes damage from dog chew. (4) Excludes damage by electrical surge. (5) Replacement may be subject to a “replacement” fee. (6) Manufactured until 2007.

Terms and conditions are as follows:

  • The warranty is limited to the original purchaser of the unit at retail. When requesting warranty service, proof of purchase may be required and a copy of this Sales Agreement may be used.
  • The unit must be shipped, freight prepaid, to the Manufacturer or delivered to an authorized Dealer to render the service provided herein. To locate the address of the Manufacturer or to locate an authorized Dealer visit the Manufacturer’s website at petstop.com.
  • The unit must not have been previously altered, repaired or serviced by anyone other than a service facility authorized by Manufacturer. The unit must not have been subject to accident, misuse, abuse, or operated contrary to the instructions provided with the product. Warranty does not include lost or stolen equipment.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, NO OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, OTHER THAN THOSE PROVIDED IN WRITING HEREIN, SHALL APPLY TO THIS UNIT, PERIMETER TECHNOLOGIES, INC. SHALL NOT BE LIABLE FOR ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FOR ANY PERIOD IN EXCESS FOR THE PERIODS OF EXPRESS WARRANTIES PROVIDED ABOVE. IN ADDITION, UNDER NO CIRCUMSTANCES, SHALL PERIMETER TECHNOLOGIES, INC. BE LIABLE FOR PROPERTY DAMAGE, ECONOMIC LOSS, OR ANY CONSEQUENTIAL DAMAGES SUSTAINED IN CONNECTION WITH SAID UNIT. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
PERIMETER TECHNOLOGIES, INC. NEITHER ASSUMES NOR AUTHORIZES ANY REPRESENTATIVE OR OTHER PERSON TO ASSUME FOR IT ANY OBLIGATION OR LIABILITY OTHER THAN SUCH AS IS EXPRESSLY SET FORTH HEREIN. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.